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Disability Equality Training

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Full or half day courses suitable for participants working in the public, private or community sectors providing a general introduction to Disability Equality using a presentations, practical exercises, case studies and video material plus optional modules for specific  groups:

i) Employment – aimed at employers in all sectors

ii) Goods and Services – aimed at customer facing private sector organisations

iii) Social Care – aimed at Local Authority Social Services staff plus social care providers in both the voluntary and private sectors

The training is designed to be flexible enough to meet a wide range of needs. The general introductory training can be delivered as stand-alone half day course, or combined with one of the optional modules to make up a full day course.

The optional modules can also be delivered as half day courses if required, although in order to obtain the full benefit we recommend participants also attend the introductory course.

Our courses can also be adapted to provide bespoke training – for example for staff working in particular sectors, or to cover specific aspects – such as Equality Legislation – in more depth. Please contact us to discuss your requirements.

Aims

Our Disability Equality Training aims to enable organisations to improve their practice and deliver high quality services to meet the needs, rights and aspirations of Disabled People who are their clients, customers or employees, as well as complying with relevant Equality Legislation. The training also aims to provide participants with understanding and insight into the barriers that Disabled People face in different aspects of their lives, and what businesses, employers and service providers can do to reduce or eliminate them.

Course content

  1. Introduction to Disability
  • Introduction to Disability Equality
  • Understanding Disability – the Social Model
  • Understanding stereotyping, labeling and diversity
  • Language use
  1. Barriers and inclusion
  • Benefits of equality and inclusion
  • Common barriers faced by Disabled People
  • Removing barriers
  • What makes inclusion flourish
  1. Discrimination and legal duties
  •  Overview of equality legislation
  • Protected Characteristics
  • Types of Disability Discrimination
  • Positive Discrimination
  • Equality legislation in practice
  • Principles of good practice
  • Reasonable Adjustments

Learning Outcomes

On completion of the training, participants will have:

  • a clear understanding of what Disability Equality means in practice
  • greater awareness of the barriers to inclusion faced by Disabled People and the practical steps needed to address them
  • increased insight into common myths and misconceptions about Disabled People
  • improved understanding of appropriate and inclusive language
  • clear understanding of the different types of discrimination experienced by Disabled People and the key Disability related requirements under the Equality Act 2010
  • increased confidence in ability to apply learning about Disability Equality within their own areas of work

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

 

Optional Modules

Disability Equality and Goods and Services – optional module

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This optional module builds on our introductory Disability Equality training and is aimed at customer facing private sector organisations.

Course Content

  • The business case for Disability Equality
  • Unlocking Disabled People spending power – the ‘Purple Pound’
  • Key legal requirements – covering the Goods and Services related provisions in the Equality Act 2010
  • Common barriers to goods and services faced by Disabled People
  • Accessibility – products; design; packaging; premises
  • Accessibility – procedures; customer interaction; customer support and complaints processes; communication
  • Marketing and promotion – making goods and services accessible and attractive to Disabled People

Learning Outcomes

On completion of the training, participants will additionally have:

  • increased awareness of the barriers to goods and services faced by Disabled People and the practical steps needed to address them
  • a clear understanding of the business case for Disability Equality
  • a clear understanding of the key Goods and Services related provisions under the Equality Act 2010

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

Employment and Disability Equality – optional module

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This optional module builds on our introductory Disability Equality training and is aimed at employers in all sectors.

Course content

  • Key legal requirements – covering the employment related provisions in the Equality Act 2010
  • Common barriers to employment
  • Common barriers at work
  • Recruitment and selection
  • Training, staff development and promotion
  • Disciplinary and grievance processes
  • Bullying and harassment
  • Reasonable adjustments in the workplace – policies and working practices; flexible working; aids and equipment; physical adaptations
  • Access to Work

Learning Outcomes

On completion of the training, participants will additionally have:

  • increased understanding of the barriers to, and in, work faced by Disabled People and the practical steps needed to address them
  • increased understanding of how to ensure the workplace is accessible and inclusive for Disabled People.
  • a clear understanding of their responsibility as an employer under the Equality Act 2010
  • improved insight into how to increase accessibility of goods and services for Disabled People

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

Social Care and Disability Equality – optional module

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This optional module builds on our introductory Disability Equality training and is aimed at Local Authority Social Services staff and social care providers in both voluntary and private sectors.

Course content

  • Key legal requirements in relation to Disability Equality, including the Care Act, Human Rights Act and Mental Capacity Act
  • Impact of care and support on equality and inclusion – enabling participation in work, community life etc; reducing social isolation; improving well-being; increasing independence and reducing dependency
  • Accessibility – information provision; procedures; user interaction; communication; advocacy
  • Assessment and support planning – ensuring that process is fully accessible and facilitates genuine user involvement in defining needs and support options, including both Care Act planning and non-statutory support planning
  • Service delivery – accessibility; communication support; user involvement; enabling choice and control; monitoring outcomes

Learning Outcomes

On completion of the training, participants will additionally have:

  • improved insight into the impact of care and support on equality and inclusion for Disabled People
  • improved understanding of how to ensure assessment and support planning processes are fully accessible and facilitate genuine user involvement
  • improved understanding of how to ensure service delivery is fully accessible and takes accounts of the diversity of Disabled People’s needs
  • a clear understanding of the key legal requirements in relation to equality legislation

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

What is the difference between Disability Awareness and Disability Equality Training?

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While there is some overlap between them – consideration of language use for example – Disability Awareness Training and Disability Equality Training are not really the same thing. The key difference being that one focuses on Disabled People and ‘what it is like to be Disabled’, while the other focuses on societal and structural issues such as attitudes, access barriers, and organisational responses to Disability.

Disability Awareness Training tends to focus on the presumed effects of individual impairments or conditions – often using simulation exercises (such as putting people in wheelchairs or blindfolding them) – in the belief that this will help to understand Disabled People’s problems and experiences.

At best, this can only give a very superficial or generalised insight into Disabled People’s experiences as it does not deal with the external obstacles that people experience. Regardless of type or level of impairment, factors such as the physical environment and  social attitudes will have a much greater impact on whether people’s experiences are positive or negative. Also, by focusing just on Disabled People themselves, this approach tends to reinforce rather than challenge stereotypical views about Disability.

Disability Equality Training, on the other hand, focuses mainly on the ways that Disabled People’s experiences are shaped by social barriers and attitudes. It follows then that the essential aim of Disability Equality Training is to help show how barriers can be removed and how attitudes can be changed. At SPECTRUM, we believe this is of much greater benefit to both Disabled People and, most importantly, to the people who take part in our training – as it offers a much more direct and practical focus on what they can do to make a positive difference.

Personal Health Budgets

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Full or half day courses suitable for NHS commissioners and assessors who will have responsibility for planning or delivering Personal Health Budgets. It will also be useful to other health care professionals involved in supporting people in receipt of Personal Health Budgets.

Our courses can also be adapted to provide bespoke training – for example, based around a CCGs own PHB Guidance, or to include a more in-depth focus on particular aspects of PHBs. Please contact us to discuss your requirements.

Aims

The training uses presentations, practical exercises, case studies and video material to give participants a thorough grounding in what Personal Health Budgets are for, how they can be used, and how they support national delivery priorities. The training has a practical focus on key implementation issues such as how to produce good care and support plans, how to calculate budgets, and effective monitoring and review.

CCGs have been set a target of delivering 50,000 to 100,000 Personal Health Budgets by 2020. Achieving this target requires building the skills and the confidence of those already involved such as commissioners and assessors as well as ensuring those new to the idea are able to develop their understanding.

With over 30 years experience and a proven track record in supporting personalisation in care and support, SPECTRUM provides training that will have a real and immediate impact for delegates. Our lived experience in the area of supporting Personal Health Budgets means we can offer real insight into what service users need and what they don’t and how healthcare professionals and CCG managers can get the maximum value from their resources.

Course content

  1. What are Personal Health Budgets
  • Background to introduction of PHBs
  • Principles of Personalisation
  • First Steps and national roll-out
  • Aims, intended outcomes and benefits of PHBs
  • Types of PHBs (e.g. Direct Payments; Managed Budgets; Nominal/Notional Budgets) and pros and cons of each option
  1. What can Personal Budgets be used for
  •  PHBs for diverse user groups and care pathways
  • Using PHBs to meet clinical needs assessment criteria and agreed health outcomes
  • Eligibility criteria and excluded criteria
  • Developing a person centred and asset based approach
  • Good practice on promoting and explaining Personal Health Budgets to users, community groups, and health professionals
  • Assessment and decision making processes (including Decision Support Panel Approval)
  1. Budget setting
  •  Indicative and final budgets
  • How to set and calculate an indicative budget
  • Budgets and support planning
  • Good practice on co-producing budgets with users
  • Funding sources
  1. Support Planning
  • Principles of Care and Support Planning
  • Person centred outcomes
  • Improving outcomes and cost effectiveness
  • What needs to be in a support plan
  • Contingency plans
  • Good practice on co-producing care and support plans with users
  • Support planning for users with limited capacity
  1. Risk management
  • Balancing choice and risk
  • Person centred risk assessments
  • Dealing with financial risk
  • Safeguarding principles and Personal Health Budgets
  1. Monitoring and Review
  • Setting and monitoring outcomes
  • Reviewing support plans
  • Frequency and format for reviews
  • Good practice on involving users in reviews
  • Record keeping and auditing

Learning Outcomes

On completion of the training, participants will have:

  • A good grounding in what Personal Health Budgets are and the different ways users can receive a Personal Health Budget.
  • Knowledge and confidence to support creative use of PHBs to maximise choice, control and flexibility and deliver good outcomes
  • Increased competence in budget setting and support planning.
  • A clear understanding of how to produce person-centred, outcome focused support plans
  • Increased understanding of how to achieve a positive balance between choice and risk management
  • A good understanding of purpose of monitoring and review and how to ensure outcomes are met

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

Co-production and User Involvement

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A full day course suitable for participants working in the public or voluntary sectors. The training provides an introduction to the principles and practice of co-production and user involvement in planning, policy setting, and service development and delivery.

The course can also be adapted to provide bespoke training – for example for staff working with particular client groups; to cover specific aspects in more depth; or, as part of a consultancy support package. Please contact us to discuss your requirements.

Aims

The aim of the course is to explore the concepts of co-production and user involvement; to develop understanding of the value of co-production; and, to learn from best practice examples how to make co-production a success.

While many organisations recognise the importance of co-production and user involvement in service developments and decision making, putting it into practice requires proper understanding and often, a cultural shift. With significant experience, leading successful co-production projects and events, SPECTRUM Training and Consultancy knows how to make co-production work – it’s part of our DNA.

Course content

  1. What is Co-production?
  • Definitions and key principles
  • Cooperation and collaboration
  • Equality, diversity and mutual respect
  • Accessibility
  • Reciprocity
  1. Making Co-production work in your organisation
  • The co-production process – Design, Develop, Deliver and Evaluate
  • Creating a co-production culture
  • Communication, transparency and accountability
  • Barriers to co-production and user involvement and how to overcome them
  1. Planning co-production
  • Defining aims and objectives
  • Methods of coproduction
  • Thinking about who to involve
  • How technology can aid co-production
  • Access issues
  • Reward and recognition
  1. Putting Co-production into action
  • Action Planning
  • Who to involve and how and when to involve them
  • Defining outcome and progress indicators
  • Securing leadership support for co-production
  • Setting up systems for reward and recognition
  • Monitoring and reviewing progress
  • Training and support needs
  • Sources of advice and support

Learning Outcomes

On completion of the training, participants will have:

  • A thorough understanding of the principles of co-production and user involvement
  • Enhanced awareness of the benefits of user involvement and co-production
  • Increased understanding of the different types of co-production and engagement and how and where they can be utilised
  • Clear understanding of the kind of planning required to achieve successful coproduction outcomes
  • A good understanding of how to implement co-production in practice
  • Increased confidence to confront and overcome barriers to co-production that an organisation may face

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

Care Certificate Training

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A 5 day Care Certificate Training course to meet Care Quality Commission (CQC) standards. We can accommodate up to 10 delegates per course (minimum of 3 per course).

The course can be tailored to the needs of different groups of care and support workers. For example, it can be spread over a period of several weeks or condensed into 2-3 days. We can also deliver one day modules covering specific aspects of the training. Please contact us to discuss your requirements.

Course content

Day 1

  • Understanding your Role
  • Personal Development
  • Duty of Care
  • Person Centered Care
  • Equality & Diversity
  • Communication
  • Privacy & Dignity
  • Handling information & Data Protection

Day 2

  • Fluids & Nutrition
  • Food Hygiene
  • Infection Control
  • Health & Safety

Day 3

  • Mental Capacity Act
  • Awareness of Mental Health
  • Dementia and Learning Difficulties (to include Challenging Behaviour)
  • Safeguarding Children
  • Safeguarding Adults
  • DOLS (Deprivation of Liberty Safeguards)

Day 4

  • Administering Medication
  • Moving & Positioning
  • Basic Life Support

Day 5 (am)

  • Review of the week
  • Questions & Answers
  • Feedback Questionnaires

Day 5 (pm)

  • Sign off training
  • Review feedback questionnaires
  • Issue certificates

Bookings and enquiries

To book this training or for more information, please contact Abdiwali Elmi – Tel: 023 8020 2973 Email:  abdi.elmi@spectrumcil.co.uk or Tracey Black – Tel: 0238 020 2633 Email: tracey.black@southamptoncil.co.uk

Moving and Transferring (theory and practical)

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This course is mandatory for PA’s supporting service users on a Personal Health Budget. We usually prefer to deliver the training in the service user’s home so that the moving and transferring is service user specific and closely matched to individual needs.

The length of each training session will be tailored to individual needs and can last up to a full day if required.

If the training is delivered in the service users home, we can accommodate up to 4 PA’s per session. If the training is delivered at SPECTRUM we can accommodate up to 10 participants in each session.

Bookings and enquiries

To book this training or for more information, please contact Abdiwali Elmi – Tel: 023 8020 2973 Email:  abdi.elmi@spectrumcil.co.uk or Tracey Black – Tel: 0238 020 2633 Email: tracey.black@southamptoncil.co.uk

Moving and Handling

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A half or full day general practice based course on manual and handling suitable for a range of care and support staff.

Course content

  • Manual Handling (Legal aspects)
  • The Body & What can go wrong during Manual Handling
  • Principles of Safe Moving and Handling
  • In-house Policy & Assessments
  • Practical Training Sessions
  • Assessment and Certification

Learning Outcomes

Upon successful completion of this course you will be able to:

  • List legal responsibilities with regard to moving and handling
  • Explain the consequences of poor moving and handling practice
  • Explain body anatomy in relation to moving and handling
  • Describe the principles of safe moving and handling
  • Demonstrate safe moving and handling practice
  • Train others in the safe moving and assisting of individuals within their healthcare working environment
  • Lead a practical based group training session on moving & handling

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

Administering Medication

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A half day practice based training course suitable for a range of care and support staff.

The training can either be delivered in the services user’s home or at SPECTRUM. If the training is delivered in the service users home, we can accommodate up to 4 PA’s per session. If the training is delivered at SPECTRUM we can accommodate up to 10 participants in each session.

Bookings and enquiries

To book this training or for more information, please contact Abdiwali Elmi – Tel: 023 8020 2973 Email:  abdi.elmi@spectrumcil.co.uk or Tracey Black – Tel: 0238 020 2633 Email: tracey.black@southamptoncil.co.uk

Medication Awareness

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A half or full day general practice based course on Medication Awareness suitable for a range of care and support staff.

Course content

  • Legal requirements for administration of medication
  • How medication should be stored
  • Different types of medication and how they work
  • Knowledge of common adverse reactions
  • The seven guidelines of administration of medication
  • Controlled drugs and oxygen
  • Drug errors
  • Disposal of medication, etc.

Learning Outcomes

Upon successful completion of this course you will be able to:

  • Understand the legislation relating to administration of medicines
  • Describe how medication should be stored and recorded
  • Understand the different types of medication and how they work
  • Follow protocols and policies when receiving, storing and recording medicines
  • Describe common adverse reactions to medication
  • Understand the differences in protocols between various healthcare provisions
  • Train others in medication controls within their healthcare working environment

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

First Aid

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A full day general practice based course on First Aid suitable for a range of care and support staff.

Course content

  • Knowing what action should be taken in the event of an emergency occurring at work
  • Cardiopulmonary resuscitation methods
  • Dealing with an unconscious casualty
  • Correct AED use
  • Control of wounds and bleeding
  • Appropriate actions for a range of other first aid situations
  • Maintaining first aid stocks

Learning Outcomes

Upon successful completion of this course you will be able to:

  • List Actions to be taken in the event of an emergency occurring at work
  • Use cardiopulmonary resuscitation methods, including use of an AED
  • Provide first aid to an unconscious casualty
  • Provide first aid to a choking casualty
  • Describe the correct actions to control of wounds and bleeding
  • Train others in emergency first aid basic life support requirements within their healthcare working environment
  • Lead a practical based group training session on basic life support

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

Fire Safety

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A half day general practice based course on Fire Safety suitable for a range of care and support staff.

Course content

  • Principles of fire safety
  • Fire safety in the workplace
  • Domestic fire safety
  • Fire prevention
  • Fire risk assessment process
  • Duties and responsibilities of the fire marshal

Learning Outcomes

Upon successful completion of this course you will be able to:

  • List their obligations and that of their employer with regard to fire safety
  • Describe actions to be taken in the event of a fire occurring at work
  • Identify the correct fire extinguisher for use on a range of different fires
  • Describe how fires occur and spread
  • Describe how they can reduce the risk of fire occurring
  • Understand how they may reduce the threat of fire in their home
  • Understand the duties that are undertaken by the fire marshal
  • Train others in fire safety and fire marshal duties within their healthcare working environment.

Bookings and enquiries

To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi

Telephone 023 8020 2973

Email abdi.elmi@spectrumcil.co.uk

 

  Click to listen highlighted text! Our Courses Home»Services»Consultancy and Training»Training»Our Courses  Content ListDisability Equality TrainingDisability Equality and Goods and Services – optional moduleEmployment and Disability Equality – optional moduleSocial Care and Disability Equality – optional moduleWhat is the difference between Disability Awareness and Disability Equality Training?Personal Health BudgetsCo-production and User Involvement Care Certificate Training Moving and Transferring (theory and practical)Moving and HandlingAdministering MedicationMedication AwarenessFirst Aid Fire Safety Disability Equality Trainingback to content list Full or half day courses suitable for participants working in the public, private or community sectors providing a general introduction to Disability Equality using a presentations, practical exercises, case studies and video material plus optional modules for specific  groups: i) Employment – aimed at employers in all sectors ii) Goods and Services – aimed at customer facing private sector organisations iii) Social Care – aimed at Local Authority Social Services staff plus social care providers in both the voluntary and private sectors The training is designed to be flexible enough to meet a wide range of needs. The general introductory training can be delivered as stand-alone half day course, or combined with one of the optional modules to make up a full day course. The optional modules can also be delivered as half day courses if required, although in order to obtain the full benefit we recommend participants also attend the introductory course. Our courses can also be adapted to provide bespoke training – for example for staff working in particular sectors, or to cover specific aspects – such as Equality Legislation – in more depth. Please contact us to discuss your requirements. Aims Our Disability Equality Training aims to enable organisations to improve their practice and deliver high quality services to meet the needs, rights and aspirations of Disabled People who are their clients, customers or employees, as well as complying with relevant Equality Legislation. The training also aims to provide participants with understanding and insight into the barriers that Disabled People face in different aspects of their lives, and what businesses, employers and service providers can do to reduce or eliminate them. Course content Introduction to Disability Introduction to Disability Equality Understanding Disability – the Social Model Understanding stereotyping, labeling and diversity Language use Barriers and inclusion Benefits of equality and inclusion Common barriers faced by Disabled People Removing barriers What makes inclusion flourish Discrimination and legal duties  Overview of equality legislation Protected Characteristics Types of Disability Discrimination Positive Discrimination Equality legislation in practice Principles of good practice Reasonable Adjustments Learning Outcomes On completion of the training, participants will have: a clear understanding of what Disability Equality means in practice greater awareness of the barriers to inclusion faced by Disabled People and the practical steps needed to address them increased insight into common myths and misconceptions about Disabled People improved understanding of appropriate and inclusive language clear understanding of the different types of discrimination experienced by Disabled People and the key Disability related requirements under the Equality Act 2010 increased confidence in ability to apply learning about Disability Equality within their own areas of work Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk   Optional Modules Disability Equality and Goods and Services – optional moduleback to content list This optional module builds on our introductory Disability Equality training and is aimed at customer facing private sector organisations. Course Content The business case for Disability Equality Unlocking Disabled People spending power – the ‘Purple Pound’ Key legal requirements – covering the Goods and Services related provisions in the Equality Act 2010 Common barriers to goods and services faced by Disabled People Accessibility – products; design; packaging; premises Accessibility – procedures; customer interaction; customer support and complaints processes; communication Marketing and promotion – making goods and services accessible and attractive to Disabled People Learning Outcomes On completion of the training, participants will additionally have: increased awareness of the barriers to goods and services faced by Disabled People and the practical steps needed to address them a clear understanding of the business case for Disability Equality a clear understanding of the key Goods and Services related provisions under the Equality Act 2010 Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk Employment and Disability Equality – optional moduleback to content list This optional module builds on our introductory Disability Equality training and is aimed at employers in all sectors. Course content Key legal requirements – covering the employment related provisions in the Equality Act 2010 Common barriers to employment Common barriers at work Recruitment and selection Training, staff development and promotion Disciplinary and grievance processes Bullying and harassment Reasonable adjustments in the workplace – policies and working practices; flexible working; aids and equipment; physical adaptations Access to Work Learning Outcomes On completion of the training, participants will additionally have: increased understanding of the barriers to, and in, work faced by Disabled People and the practical steps needed to address them increased understanding of how to ensure the workplace is accessible and inclusive for Disabled People. a clear understanding of their responsibility as an employer under the Equality Act 2010 improved insight into how to increase accessibility of goods and services for Disabled People Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk Social Care and Disability Equality – optional moduleback to content list This optional module builds on our introductory Disability Equality training and is aimed at Local Authority Social Services staff and social care providers in both voluntary and private sectors. Course content Key legal requirements in relation to Disability Equality, including the Care Act, Human Rights Act and Mental Capacity Act Impact of care and support on equality and inclusion – enabling participation in work, community life etc; reducing social isolation; improving well-being; increasing independence and reducing dependency Accessibility – information provision; procedures; user interaction; communication; advocacy Assessment and support planning – ensuring that process is fully accessible and facilitates genuine user involvement in defining needs and support options, including both Care Act planning and non-statutory support planning Service delivery – accessibility; communication support; user involvement; enabling choice and control; monitoring outcomes Learning Outcomes On completion of the training, participants will additionally have: improved insight into the impact of care and support on equality and inclusion for Disabled People improved understanding of how to ensure assessment and support planning processes are fully accessible and facilitate genuine user involvement improved understanding of how to ensure service delivery is fully accessible and takes accounts of the diversity of Disabled People’s needs a clear understanding of the key legal requirements in relation to equality legislation Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk What is the difference between Disability Awareness and Disability Equality Training?back to content list While there is some overlap between them – consideration of language use for example – Disability Awareness Training and Disability Equality Training are not really the same thing. The key difference being that one focuses on Disabled People and ‘what it is like to be Disabled’, while the other focuses on societal and structural issues such as attitudes, access barriers, and organisational responses to Disability. Disability Awareness Training tends to focus on the presumed effects of individual impairments or conditions – often using simulation exercises (such as putting people in wheelchairs or blindfolding them) – in the belief that this will help to understand Disabled People’s problems and experiences. At best, this can only give a very superficial or generalised insight into Disabled People’s experiences as it does not deal with the external obstacles that people experience. Regardless of type or level of impairment, factors such as the physical environment and  social attitudes will have a much greater impact on whether people’s experiences are positive or negative. Also, by focusing just on Disabled People themselves, this approach tends to reinforce rather than challenge stereotypical views about Disability. Disability Equality Training, on the other hand, focuses mainly on the ways that Disabled People’s experiences are shaped by social barriers and attitudes. It follows then that the essential aim of Disability Equality Training is to help show how barriers can be removed and how attitudes can be changed. At SPECTRUM, we believe this is of much greater benefit to both Disabled People and, most importantly, to the people who take part in our training – as it offers a much more direct and practical focus on what they can do to make a positive difference. Personal Health Budgetsback to content list Full or half day courses suitable for NHS commissioners and assessors who will have responsibility for planning or delivering Personal Health Budgets. It will also be useful to other health care professionals involved in supporting people in receipt of Personal Health Budgets. Our courses can also be adapted to provide bespoke training – for example, based around a CCGs own PHB Guidance, or to include a more in-depth focus on particular aspects of PHBs. Please contact us to discuss your requirements. Aims The training uses presentations, practical exercises, case studies and video material to give participants a thorough grounding in what Personal Health Budgets are for, how they can be used, and how they support national delivery priorities. The training has a practical focus on key implementation issues such as how to produce good care and support plans, how to calculate budgets, and effective monitoring and review. CCGs have been set a target of delivering 50,000 to 100,000 Personal Health Budgets by 2020. Achieving this target requires building the skills and the confidence of those already involved such as commissioners and assessors as well as ensuring those new to the idea are able to develop their understanding. With over 30 years experience and a proven track record in supporting personalisation in care and support, SPECTRUM provides training that will have a real and immediate impact for delegates. Our lived experience in the area of supporting Personal Health Budgets means we can offer real insight into what service users need and what they don’t and how healthcare professionals and CCG managers can get the maximum value from their resources. Course content What are Personal Health Budgets Background to introduction of PHBs Principles of Personalisation First Steps and national roll-out Aims, intended outcomes and benefits of PHBs Types of PHBs (e.g. Direct Payments; Managed Budgets; Nominal/Notional Budgets) and pros and cons of each option What can Personal Budgets be used for  PHBs for diverse user groups and care pathways Using PHBs to meet clinical needs assessment criteria and agreed health outcomes Eligibility criteria and excluded criteria Developing a person centred and asset based approach Good practice on promoting and explaining Personal Health Budgets to users, community groups, and health professionals Assessment and decision making processes (including Decision Support Panel Approval) Budget setting  Indicative and final budgets How to set and calculate an indicative budget Budgets and support planning Good practice on co-producing budgets with users Funding sources Support Planning Principles of Care and Support Planning Person centred outcomes Improving outcomes and cost effectiveness What needs to be in a support plan Contingency plans Good practice on co-producing care and support plans with users Support planning for users with limited capacity Risk management Balancing choice and risk Person centred risk assessments Dealing with financial risk Safeguarding principles and Personal Health Budgets Monitoring and Review Setting and monitoring outcomes Reviewing support plans Frequency and format for reviews Good practice on involving users in reviews Record keeping and auditing Learning Outcomes On completion of the training, participants will have: A good grounding in what Personal Health Budgets are and the different ways users can receive a Personal Health Budget. Knowledge and confidence to support creative use of PHBs to maximise choice, control and flexibility and deliver good outcomes Increased competence in budget setting and support planning. A clear understanding of how to produce person-centred, outcome focused support plans Increased understanding of how to achieve a positive balance between choice and risk management A good understanding of purpose of monitoring and review and how to ensure outcomes are met Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk Co-production and User Involvement back to content list A full day course suitable for participants working in the public or voluntary sectors. The training provides an introduction to the principles and practice of co-production and user involvement in planning, policy setting, and service development and delivery. The course can also be adapted to provide bespoke training – for example for staff working with particular client groups; to cover specific aspects in more depth; or, as part of a consultancy support package. Please contact us to discuss your requirements. Aims The aim of the course is to explore the concepts of co-production and user involvement; to develop understanding of the value of co-production; and, to learn from best practice examples how to make co-production a success. While many organisations recognise the importance of co-production and user involvement in service developments and decision making, putting it into practice requires proper understanding and often, a cultural shift. With significant experience, leading successful co-production projects and events, SPECTRUM Training and Consultancy knows how to make co-production work – it’s part of our DNA. Course content What is Co-production? Definitions and key principles Cooperation and collaboration Equality, diversity and mutual respect Accessibility Reciprocity Making Co-production work in your organisation The co-production process – Design, Develop, Deliver and Evaluate Creating a co-production culture Communication, transparency and accountability Barriers to co-production and user involvement and how to overcome them Planning co-production Defining aims and objectives Methods of coproduction Thinking about who to involve How technology can aid co-production Access issues Reward and recognition Putting Co-production into action Action Planning Who to involve and how and when to involve them Defining outcome and progress indicators Securing leadership support for co-production Setting up systems for reward and recognition Monitoring and reviewing progress Training and support needs Sources of advice and support Learning Outcomes On completion of the training, participants will have: A thorough understanding of the principles of co-production and user involvement Enhanced awareness of the benefits of user involvement and co-production Increased understanding of the different types of co-production and engagement and how and where they can be utilised Clear understanding of the kind of planning required to achieve successful coproduction outcomes A good understanding of how to implement co-production in practice Increased confidence to confront and overcome barriers to co-production that an organisation may face Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk Care Certificate Training back to content list A 5 day Care Certificate Training course to meet Care Quality Commission (CQC) standards. We can accommodate up to 10 delegates per course (minimum of 3 per course). The course can be tailored to the needs of different groups of care and support workers. For example, it can be spread over a period of several weeks or condensed into 2-3 days. We can also deliver one day modules covering specific aspects of the training. Please contact us to discuss your requirements. Course content Day 1 Understanding your Role Personal Development Duty of Care Person Centered Care Equality & Diversity Communication Privacy & Dignity Handling information & Data Protection Day 2 Fluids & Nutrition Food Hygiene Infection Control Health & Safety Day 3 Mental Capacity Act Awareness of Mental Health Dementia and Learning Difficulties (to include Challenging Behaviour) Safeguarding Children Safeguarding Adults DOLS (Deprivation of Liberty Safeguards) Day 4 Administering Medication Moving & Positioning Basic Life Support Day 5 (am) Review of the week Questions & Answers Feedback Questionnaires Day 5 (pm) Sign off training Review feedback questionnaires Issue certificates Bookings and enquiries To book this training or for more information, please contact Abdiwali Elmi – Tel: 023 8020 2973 Email:  abdi.elmi@spectrumcil.co.uk or Tracey Black – Tel: 0238 020 2633 Email: tracey.black@southamptoncil.co.uk Moving and Transferring (theory and practical)back to content list This course is mandatory for PA’s supporting service users on a Personal Health Budget. We usually prefer to deliver the training in the service user’s home so that the moving and transferring is service user specific and closely matched to individual needs. The length of each training session will be tailored to individual needs and can last up to a full day if required. If the training is delivered in the service users home, we can accommodate up to 4 PA’s per session. If the training is delivered at SPECTRUM we can accommodate up to 10 participants in each session. Bookings and enquiries To book this training or for more information, please contact Abdiwali Elmi – Tel: 023 8020 2973 Email:  abdi.elmi@spectrumcil.co.uk or Tracey Black – Tel: 0238 020 2633 Email: tracey.black@southamptoncil.co.uk Moving and Handlingback to content list A half or full day general practice based course on manual and handling suitable for a range of care and support staff. Course content Manual Handling (Legal aspects) The Body & What can go wrong during Manual Handling Principles of Safe Moving and Handling In-house Policy & Assessments Practical Training Sessions Assessment and Certification Learning Outcomes Upon successful completion of this course you will be able to: List legal responsibilities with regard to moving and handling Explain the consequences of poor moving and handling practice Explain body anatomy in relation to moving and handling Describe the principles of safe moving and handling Demonstrate safe moving and handling practice Train others in the safe moving and assisting of individuals within their healthcare working environment Lead a practical based group training session on moving & handling Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk Administering Medicationback to content list A half day practice based training course suitable for a range of care and support staff. The training can either be delivered in the services user’s home or at SPECTRUM. If the training is delivered in the service users home, we can accommodate up to 4 PA’s per session. If the training is delivered at SPECTRUM we can accommodate up to 10 participants in each session. Bookings and enquiries To book this training or for more information, please contact Abdiwali Elmi – Tel: 023 8020 2973 Email:  abdi.elmi@spectrumcil.co.uk or Tracey Black – Tel: 0238 020 2633 Email: tracey.black@southamptoncil.co.uk Medication Awarenessback to content list A half or full day general practice based course on Medication Awareness suitable for a range of care and support staff. Course content Legal requirements for administration of medication How medication should be stored Different types of medication and how they work Knowledge of common adverse reactions The seven guidelines of administration of medication Controlled drugs and oxygen Drug errors Disposal of medication, etc. Learning Outcomes Upon successful completion of this course you will be able to: Understand the legislation relating to administration of medicines Describe how medication should be stored and recorded Understand the different types of medication and how they work Follow protocols and policies when receiving, storing and recording medicines Describe common adverse reactions to medication Understand the differences in protocols between various healthcare provisions Train others in medication controls within their healthcare working environment Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk First Aid back to content list A full day general practice based course on First Aid suitable for a range of care and support staff. Course content Knowing what action should be taken in the event of an emergency occurring at work Cardiopulmonary resuscitation methods Dealing with an unconscious casualty Correct AED use Control of wounds and bleeding Appropriate actions for a range of other first aid situations Maintaining first aid stocks Learning Outcomes Upon successful completion of this course you will be able to: List Actions to be taken in the event of an emergency occurring at work Use cardiopulmonary resuscitation methods, including use of an AED Provide first aid to an unconscious casualty Provide first aid to a choking casualty Describe the correct actions to control of wounds and bleeding Train others in emergency first aid basic life support requirements within their healthcare working environment Lead a practical based group training session on basic life support Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk Fire Safetyback to content list A half day general practice based course on Fire Safety suitable for a range of care and support staff. Course content Principles of fire safety Fire safety in the workplace Domestic fire safety Fire prevention Fire risk assessment process Duties and responsibilities of the fire marshal Learning Outcomes Upon successful completion of this course you will be able to: List their obligations and that of their employer with regard to fire safety Describe actions to be taken in the event of a fire occurring at work Identify the correct fire extinguisher for use on a range of different fires Describe how fires occur and spread Describe how they can reduce the risk of fire occurring Understand how they may reduce the threat of fire in their home Understand the duties that are undertaken by the fire marshal Train others in fire safety and fire marshal duties within their healthcare working environment. Bookings and enquiries To book this training or for more information, please contact our Training Co-ordinator Abdiwali Elmi Telephone 023 8020 2973 Email abdi.elmi@spectrumcil.co.uk